My Digital Lifestyle: The Culture of Ownership

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This post by Rick Falkvinge made me think about the history of my own digital consumerism. Rick makes couple of very good points filesharing and about the human nature of sharing but I feel he anchors one of them to basic need for survival by making an analogy to monopolistic access to water sources. At that level he is, of course 100% correct – sharing for survival is a very strong trait in human nature, we’re designed to survive and as a race, we’ve done a great job at it so far.  However, for my own part getting to see the latest episode of a popular TV-show, downloading those mp3′s of that cool new artist or getting that videogame everyone else is playing is not about survival, it’s about entertainment and I’m not entirely sure if I can agree with that part of Rick’s reasoning. I fear the reality of it is somewhat more mundane. Perhaps I agree that at its core it’s not about the money, but it certainly is about the feeling of ownership.

To sidestep for a moment, one general argument that always pops up in filesharing discussions (and this is also true by looking at the comments section of Rick’s article) is the “copying is not stealing” argument. Let’s get that out of the way first so you know where I stand.

Overly simplified, the scenarios are following: You go to a record-shop, take a CD and walk out without paying. You just stole something, because now the original owner don’t have the copy anymore and they didn’t get paid for it either.  The second scenario is: You go to your favorite filesharing site and download the same CD. You just made a illegal copy, but the original owner didn’t lose anything in the process, they still have the chance to sell the product and make profit out of it. Of course it could be and often is, a copy of a copy of a copy, since digital copying doesn’t downgrade the quality. But when you download the file you don’t know what number your copy is and you don’t care. It’s also usual to latch on arguments about how companies and artists need to adapt to the new “infinitely copiable future” by changing their business models.

While there is certain amount of wisdom in that line of thinking, it is far too easy suggestion to a problem that is very complex.

I’m not at all sure the motive is the human need to share  and I think they are, when it comes down to personal level, the very same activities – stealing, even though that might not be semantically correct. There are many arguments the “pro-copyright” people use that I don’t agree with – I don’t agree that the punishment for sharing copyrighted material illegally should be the same (or higher) as physically stealing a product. I’m not sure every shared file automatically translates to lost revenue. I don’t agree that copyright should last forever. Or even 80-years. Or 20. It makes no sense to me. I love creative commons and open source licenses. But I believe copyright (or -left) on some level is still needed and I still think downloading illegally copied files is – on your personal level – analogous to stealing. If you personally downloaded and consumed something you should have paid for, then you “stole” it. Not that I really care if you do, that’s your business, that’s just how I label it and I’m tired of arguing semantics around it. So now you can label me and put me in “that” camp.

For my own history in this – I used to be pretty heavily into the “scene” when it came to having access to the latest and greatest files. I had root access a “0-day dump” (basically FTP server that was used as a distribution point for copied games, music and video – warez), I did some coding for IRC bots that would control and distribute the stuff on channels and I could have access to any game, TV-serie, movie or album released in the last 24h in just minutes – for free. My gaming consoles and other devices were always equipped with chips and configurations that allowed me to play the free stuff without restrictions. For my very subjective and anecdotal view, it was never about sharing as much as “hoarding stuff”. Collecting. For free. The size of your filestorage was something cool, something you’d brag about, your access to new material was something your friends, online acquaintances and colleagues were jealous of. Pretty far from the “sharing water for survival”-human trait here. Simply, having the latest and greatest entertainment without having to pay a dime for it was “the thing”. Now, I eventually came to the realization that it wasn’t entirely ok and I stopped. Got rid of all my illegally copied material, replaced my chipped consoles and devices with “legal” ones and started paying for the stuff I consumed.  I still break the rules occasionally; for example by ripping DRM from stupid things like games that simply refuse to work with the DRM, but I actively try to avoid “pirating” when I can. I try to consume whatever I can legally afford in my monthly entertainment budget, which doesn’t really amount to very much in comparison to the old days, but at least I don’t have to worry about the police shock troops kicking my door down for copyright infringements.

But – and again, this is only anecdotal – from what I see and hear, filesharing is very much mainstream now. People who don’t work in IT, who have no idea what IRC is and generally only have the very basic grasp on how to operate their home computers are sitting on fat broadband connections downloading stuff like there is no tomorrow. The latest films are always there, entertainment for their families is free and just couple of clicks away – and it’s just fantastic with all this free stuff on the Internet!  The nuances of the copyright discussion haven’t really filtered to the masses, but in all of my discussions with people – who generally have only a very basic knowledge of computers – one thing is fairly clear. They all know uploading stuff is bad and could get you in trouble with the authorities, but downloading stuff is somehow safe, generally accepted and (after a short argument with their nagging conscience) “legal”. So they always ask (since I work in IT) if I could check their DC++ or torrent settings so they’re not uploading anything by mistake.

I feel people’s propensity for collecting things is the human trait driving filesharing, much more than the human need for sharing things. Also the cynic in me would probably add collecting things “for free“, but I try not to listen to him too much, since he’s a real bummer. The fact that they have “stuff”, even if it’s just digital copies of copies makes them feel like they “own” things. And by owning things they can tell their friends and neighbors ”yeah, I’ve got that file, want a copy?”, which makes them feel important and somehow ahead on the Collecting Things Ladder. It’s about whole culture that has put forward an idea where consumerism and “having a lot of things” is good thing and something we want and need. Ironically, this idea has been pushed hard by the very same entities who are now opposing filesharing.

As I said before, it’s a complex problem. Rick is right about the decommercialization – making copies is effortless these days and doesn’t cost very much after the initial investment to basic computers, broadband and software. So from the big-business point of view the question of  the correct price for a song is hard, because the alternative is always free and we’ve been trained into a culture of collecting. The pro-copyright people argue that even stricter laws should be passed to combat this, however as long as there’s a perceived need to collect and own, no law can stop that. And since the price of creating a copy is zero – spending big money on creating content becomes the real issue for the argument. And we can already see how many original tv-shows are getting cancelled and replaced by cheap reality-tv shows. How music is mass-produced to a mold on the cheap. How most blockbuster movies already follow the very same patterns that dumb down and blend things cheaply for the maximum exposure. One might argue of course that this would have happened anyhow as businesses try to increase their profit marigins, but I believe this trend will become more and more prevalent as content companies try to struggle for those elusive alternative business models everyone is talking about, but no one has seen implemented on the scale that would be needed. That leads us on downward spiral of cheap, empty, dumb content to a future I’d rather skip.

So while I believe we must have a copyright reform of some kind, I also believe we need a content reform and perhaps more than anything, a filesharing reform (or perhaps more accurately, a culture of ownership reform). I don’t really want to see a future where the content producers, artists and distribution chains squeeze themselves into a existence of constantly having to pump out reality-tv, video games based on reality-tv licencing and recycled top-40 hits. And I’m not even talking about the big Hollywood content mafias. The small guys, the obscure bands, the alternative documentaries and ‘zine publishers. It’s very hard for them to actually make their voices heard in the current buzz of culture of mass ownership.

I’d rather have quality content and I’d very much like to  pay for it so you can afford to make more. I just want to consume it, I don’t have to own it.

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Holiday

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So, it’s that time of the year again. Time for a break from everything that has to do with being “online”. Sadly, that includes this blog as well. I’ve been working on couple of pieces and was hoping on getting them pushed out before vacations, but looks like those will have to wait until August, partly because of lack of motivation (read: Dance with Dragons) and partly because of bad luck (I’ve spent last two weeks with irritating flu).

So without further ado, I bid you all a very good summer. See you in August!

 

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Amazon Kindle

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The share of adults in the United States who own an e-book reader doubled to 12% in May, 2011  from 6% in November 2010.  At the same time Amazon US says it has sold 143 digital books for every 100 hardbacks in the last three months and the pace of change is accelerating. Amazon said that in the most recent four weeks, the rate reached 180 ebooks for every 100 hardbacks sold.  In comparison tablet computers have not seen the same level of growth in recent months.  In May 2011, 8% of adults report owning a tablet computer such as an iPad, Samsung Galaxy or Motorola Xoom.  This is roughly the same percentage of adults who reported owning this kind of device in January 2011 (7%), and represents just a 3 percentage-point increase in ownership since November 2010.

In the past couple of years, I’ve been extremely interested in getting rid of physical stuff and replacing it with digital stuff. I don’t really like physical stuff you see because in the end, owning things like bunch of books or a pile of CD’s doesn’t really provide any added value compared to their digital counterparts, apart from filling my bookshelves, boxes and storage. I exchanged my huge array of servers, switches and desktop computers to couple of laptops and wireless three years ago. All my network stuff is hosted in the Google Cloud. With Spotify, I’ve completely stopped buying CD’s. I buy my games off Steam and Xbox Live Arcade (to the extent it’s possible). I rent films  from my ISP’s streaming filmshop. The only thing that I haven’t been able to replace digitally so far have been my books.

Now with Amazon Kindle it looks like I might be able to continue my quest for emptier bookshelves. Yay for less stuff!

Why the Kindle?

The Kindle is not the only e-book reader on the market at the moment. Sony has had their Reader out for quite a while and Barnes and Noble have their Nook. iPads and Android Tablets are apparently also being used for reading books.  For me, the rationale of choosing a e-book reader was more or less following:

Screen made for reading

I wanted a device that would be designed for reading only. It’s supposed to replace and mimic the functionality of a normal book after all. iPad and other tablets are multi-functional devices, designed for general entertainment and productivity (email, web surfing etc). The problem with tablets is – they all use back-lit, glossy screens. The human eye is not constructed to stare into tiny points of light for longer periods of time. This is why reading books on a computer screen is usually very hard for me – My eyes tire easily and it’s hard to keep up my concentration long enough to finish a chapter. Also, a tablet would have a lot of distractions. Games, e-mail etc. While nice features, it definitely falls outside the scope of replacing a normal book.

The Kindle, the Nook and the Sony Reader all utilize electronic paper technology developed by E Ink Corporation.  The e-Ink screens are designed to mimic the appearance of ordinary ink on paper.  Unlike conventional back-lit flat panel displays, electronic paper displays reflect light like ordinary paper, which makes them very readable in bright daylight. The lack of back light means you need a lamp if you’re going to read in the dark, just like you need one for ordinary books. The display is arranged into a static picture, which means there is no need to refresh the screen at all while the image is displayed – therefore there’s no screen flicker at all.

Form factor

Since I commute to work daily by train/bus, it’s fairly important to me that the device should be portable, yet still comfortable while reading. The Kindle, Nook and Sony Reader all have fairly similar dimensions, 6-inch screen and roughly the size of a pocket book (although much thinner). For me, this format is far superior to the 10-inch screen of the iPad, because the Kindle actually fits nicely in the side-pocket of my cargo pants, therefore making it easy to carry it to work and back through my daily commute. Rest of the form factor choices (the feel & the look) was based on intensive YouTube watching and guesswork as it’s hard to find these devices in the wild. I did manage to get my hands on a wild Kindle, as a fellow train commuter kindly demoed his device to me (thanks stranger!) one morning. I think that might have tipped the scale in favor of the Kindle in this category.

Battery life

I don’t want to be carrying extra stuff with my “book” all the time, so a long battery life is a must. While the iPad 10-hour battery life is certainly impressive, my Kindle has been on (with 3G/Wireless) over two weeks and it’s still only half way through the battery. The eInk display only consumes battery when you turn a page, so the Kindle gets away with very low power consumption. None of the current tablets (or any back-lit devices) can compete with that.

Books

It’s supposed to replace my entire bookshelf, so this was quite important point for me. The Kindle automatically connects to the Amazon.com bookstore and you can buy books directly off the device. The device has built-in 3G and/or WiFi support (depending on which version you buy), which pretty much guarantees access to the bookstore everywhere in the western world, 24/7. Amazon covers the traffic charges, so you don’t even have to think of roaming 3G costs, you just get your device, buy a book, let it sync to your device and start reading it. As simple as that. Barnes & Noble has announced similar functionality for the Nook, however they only offer WiFi access and it seems their store is limited to U.S customers only, which renders if fairly inaccessible to me. The international integration of Amazon.com to the Kindle is really the “killer feature” for me. Buying books is effortless and quick. The Amazon doesn’t offer books in very many languages, but 99.9% of my reading is in English anyhow, so this isn’t a big issue for me. The only downside to this all is the nagging feeling that I’m somehow being unfaithful to all those awesome people in my local brick-and-mortar bookstore. I’m not really sure what to do about that.

You can of course buy e-books from other places as well and this is one side of the Kindle that really could use some improvement. Most shops, not to mention public libraries, use the open ePub format coupled with Adobes Digital Editions DRM and the Kindle does not support any of it. This leaves you jumping through several hoops. First you need to to buy, download and validate (in case of DRM) the books to your computer and then, using a program like Calibre, to convert the book to Kindle suitable format, finally transferring it to the device through USB-cable. You might also need to go through additional extra step of removing DRM-protection from certain books.

I tested this by borrowing a DRM enabled e-book from my local library and converting and syncing it to my device using the above procedure. The conversion works just fine and isn’t terribly complicated matter, but if you’re not computer literate at all, this might be the point where you want to look at the Sony Reader or perhaps the Nook instead.

Summa Summarum

Those were the main criterias for me and even though I seriously considered the Nook for a while, not knowing the state of their international shop integration to the device and the fact that I got my hands on a real Kindle in-the-wild made the choice fairly easy in the end. I’ve been a proud Kindle 3 owner for two and a half weeks now.

I’ve managed to complete my first book on it and I’m well into my second one that the moment. Couldn’t be happier, I’m actually finding I’m reading more now, largely because the device is so accessible (no more losing your bookmark) and easy to read on. I wholeheartedly recommend the Kindle, if you’re looking to get yourself a e-book reader.

The Too Long, Didn’t Read version

+ The Screen is great.

+ Form factor

+ Amazon.com integration through Wifi/3G

- Lack of native ePub support (have to use the USB sync and conversion programs to get ePub books on the device)

- Lack of International material (Swedish newspapers, get on with the program already!) in Amazon.com Kindle store.

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Google+ and the lack of it

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So Google+, the new social network by Google launched into field testing this week. It immediately created a lot of very positive comments and reviews (of course there are even other views), so I’ll try not to reproduce those here, if you want more information, this is a good place to start.

Couple of things caught my attention:

1) The complete lack of pre-hype. They’ve been talking about “Sparks” and “Loops” earlier but they’ve refused to give any information about that could be about. Even as the +1 button was launched earlier this year, it seemed like a typical Google, stand-alone app that just graduated from Labs-status. When they finally made the announcement, the hype was instant – everyone has been buzzing (sorry, a very ban pun) about it. Very smart strategy, especially if it’s intentional. Expectation Management is one of the hardest things to “get” right on Internet and I believe flying below the radar has worked quite well for Google+.

2) I totally love to see my favorite social cognitive theory being applied to social networking. Dunbar’s number is theoretical cognitive limit to the number of people with whom one can maintain stable social relationships. For humans it’s believed to lie somewhere between 100 and 230. Anyone with over 100 Facebook friends knows how hard it is to maintain relationships with all your friends in a meaningful way, some of them involuntarily fall out of the “friends” category. Circles allow you to utilize your “monkeysphere” while retaining meaningful and relevant social network.

3) Googles lack of internal product planning. Google+ requires you to have a Google Profile. Which is not a big deal – unless you’re a paying Google customer and host your Organization/Domain at Google. In that case, the Profile is unavailable for you because for some strange reason Google premieres their free customers over their paying ones. They’ve of course promised to roll the Profiles even to the Apps users, but that “coming weeks” has been months now and there’s still no official statement when exactly they plan to enable Profiles for Apps users.

That last thing irritates me especially, since I’m of course one of those silly people hosting my services at Google and I’m now effectively locked out of Google+. I can (and have) of course created a new free Gmail account, but I really don’t want to build my network on that account, since I most likely want to switch to my main account once it becomes available. A bit of a anti-climax really.

Security and Privacy-wise the policies are more or less what’s expected of a social network these days (you sign away your rights to certain things, you get very little in return) – but compared to the monster of a Facebook policy, the Google+ policy is a bit easier to grep. Also, at least to me, the language in the Google policy felt more plain, straightforward and not trying to hide things behind illlogical sentence-bombs. Security settings also follow that design, they’re accessible and fairly easy to configure and compared to Facebook.. well, let’s just say that Facebook has become quite an expert on messing up and hiding their security settings.

In all, I’m very eager to get on Google+ and it looks like best thing coming out of Google for a while. I’m currently just rather confused and slightly annoyed by the fact that “freeloading” Gmail users get this before their own (loyal) Domain customers do.

Online Privacy, Part 2: In which we discuss Web Bugs

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This is the second part of my blog post series about online privacy. You might want to check out the first part, in case you missed it. It’s about (third-party) cookies.

Web Bugs

Now that we know how cookies work, let’s dive into another issue, which is very closely related to cookies – web bugs. I already brushed the issue lightly in the last post as web bugs and third-party cookies are usually very tightly coupled.  Whereas cookies are text files that are saved on your computer, web bugs are pieces of content embedded in the site you’re accessing. A web bug, once you load it, might set a cookie (and they often do), but most often they’re used to monitor and identify the traffic coming to the site. Web bugs have many forms – the widget we used as an example in last article is one – very visible  form – but quite often you don’t even realize a site is loading third-party content as the most usual web bug is a 1-by-1 pixel transparent .gif picture or a piece of JavaScript embedded into the site header.

Let’s look at how web bugs work, again using ourselves as an example. I’m using Google Analytics to track traffic to this site.  Analytics will give me access to lot of data – how many visitors my site has, where all visitors come from, how they reach the site, what keywords they used in Google searches to reach the site, what operating systems, browser versions, screen resolutions and add-ons (Java, Flash etc) users are running – and a lot more. It can print pretty reports as seen in this presentation. Analytics doesn’t actually display IP-addresses. Naturally, they’re collected, Google just doesn’t make them publicly available in the Analytics reports. Other similar trackers might not share that policy.

Your web browser volunteers all this information to the site as you load it. Some of it is of course needed in order for the site to work, but these days browsers volunteer a lot of “extra” information that isn’t strictly essential for the functionality of the queried site.  Also, very few browsers actually offer users  easily accessible configuration options in order to remove or change this data.

Every page is divided into two parts, a header and a body. The body is basically the part you see on your screen, the stuff that gets rendered when the site loads. The header is the  ”machine readable”-part and contains information to your browser, like the version of the HTML it should try to render, character set it should try to use, the text it should show in the title bar and any eventual style sheets and scripts it should load prior to rendering the site.

The header is always loaded first, before the body,  so it’s naturally a good place to hide a request to a third party site.

So – I’ve embedded a piece of JavaScript into my site header. It simply loads a Analytics web component from google.com.  If your browser has JavaScript enabled, it has requested and  loaded the component before you see any content from this site. This makes it extremely hard to detect. You can of course disable JavaScript (and you really should), but  most browsers these days won’t do it by default, so you’ve already submitted information to Analytics, before you’ve had a chance to read our privacy policy or make any educated guesses as to what kind of site this is.

This is also the main difference between third-party cookies and web bugs. You can choose to block third-party cookies in your browser, but there’s very little you can do to the web bug components that are embedded in the site you’re visiting. There are of course addons like Ghostery which actively block known web bugs from loading, but that requires you to know about them, to install and enable them  (and now that you do know about Ghostery, please go ahead and start using it).

Audible Newsletter e-mail

With emergence of HTML-based e-mail, this technique is also frequently used by various newsletter and marketing e-mails. The e-mail is quite often  a page that contains a web bug component which is loaded directly from a third-party server when the e-mail client loads and renders the e-mail. This enables the marketing company to see who reads their e-mails and if they are in turn forwarded to someone else. The good part is that most e-mail clients still have the option to switch off HTML-based e-mails. The bad thing is, most of them are not doing it by default.

For example, consider the e-mail in the above screenshot – fairly standard newsletter you receive these days. Looking at the source of the page reveals following web bug:

</head>
<HTML>
<BODY><img src="http://www.audible.com/r?R=1OGPKWISZ65FU&C=LYQCMOX64DMT
&H=2ZYGOWAREBSDMYZ8739PZ2JQPJEA&T=O&U=http%3A%2F%2Fimages.amazon.com%2
Fimages%2FG%2F01%2Fnav%2Ftransp.gif" />

A transparent image, that seems to originate from amazon.com, along with my personal identification string, loaded first thing, before any of the content in the newsletter is displayed. So now Amazon knows that I’ve read a newsletter from Audible and can identify me easily with the combination of that string and my e-mail address.

While this might initially not seem like a big thing, it ultimately does wrestle control out of your hands. You might be able to block third-party cookies in your browser and you might be able to ask me to remove the Analytics web bug from my page – but where would you turn to get the data erased? I don’t store it, Google does – and perhaps they don’t tie the identification you by your name or social security code (although in the last example, Amazon certainly does tie it to my e-mail address), but they can identify you every time you visit a page containing their web bug or cookie.

The lack of control over the personal data collected by both first and third-party instances is worrying, especially since the tracking trend is constantly on the rise at the same time as the current generation browsers still offer inadequate default controls to combat the problem.

Next week I’ll continue the series by looking into other inadequate things like legislation and privacy policies.

Until then – safe sufring!

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